FAQ

Some questions you might have.

Our prices depend on the service and the packages you book. That’s why it’s important that you send us all the information we might need. This way we can send you a non-binding offer and then we can still talk about the final price. Feel free to check out our services.

Our complete work procedure is listed here. There you can see a rough picture what our steps are. Depending on which service you book, we may skip some steps or add some steps here and there.

Once you have chosen a concept that you would like to move forward with and we’ve sent you the prototype, there will only be up to 3 rounds of revisions be allowed. Additional revisions (change of concept, change of design entirely,..) will be charged as per my hourly rate.

All projects are on a first come first serve, book-in policy. You have to make the 50% deposit to confirm your project. By contacting us for the first time it’s very helpful for us to know your estimated or planned launch date. 

Once you have confirmed your interest on working with us, you will need to make a 50% deposit payment before we commence the project. We accept PayPal and Bank Transfer as payment methods.
No, there won’t be refunds after you’ve made the first deposit. By paying the first 50% you agree to pay the whole amount even if you decide to cancel during the project.

Yes, we do offer ongoing support. There are two options: Either we can show you how to maintain, backup, update and control your website or we take over these parts and also take care of technical support for a monthly fee. If you decide to add some content or pages later on, this will be charged separately.

If you have any other questions please contact us or find out more about our terms & conditions.